Privacy Policy

The Prajapatis (“we”, “us”, or “our”) respects your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information when you use our website, mobile app, or enquiry forms.

1. Information we collect

We may collect the following information when you interact with us:

• Identity details such as first name, middle name, and last name
• Contact details such as email address and mobile number
• Enquiry details such as subject, message, selected service, and product interest
• Technical information such as browser type, device, and pages visited

2. How we use your information

We use your information to:

• Respond to enquiries and connect you with an advisor
• Provide financial services, product information, and support
• Improve our website, app, and customer experience
• Send service-related updates you have requested
• Comply with legal and regulatory requirements

3. Sharing of information

We do not sell your personal information. We may share it only with:

• Authorized team members who need it to assist you
• Service partners required to fulfil a request you have made
• Regulators or authorities where required by law

4. Data security

We use reasonable technical and organisational measures to protect your information. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

5. Data retention

We keep your information only for as long as needed to fulfil the purpose for which it was collected, including legal, accounting, or reporting requirements.

6. Your rights

You may request access, correction, or deletion of your personal information, subject to applicable law. To make a request, please contact us using the enquiry form on this website.

7. Cookies

Our website may use cookies or similar technologies to remember preferences and understand how the site is used. You can control cookies through your browser settings.

8. Third-party links

Our website or app may contain links to third-party sites. We are not responsible for the privacy practices of those websites.

9. Changes to this policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated date.

10. Contact us

If you have questions about this Privacy Policy or how we handle your data, please contact us through the enquiry form or speak with an advisor.